Empower Tenants with Self-Service Tools
A modern multilingual portal where tenants pay rent via their country's payment system (SADAD & Mada in KSA, Fawry in Egypt, BenefitPay in Bahrain, and more), submit maintenance requests, access documents, and communicate with property managers -- all from their mobile device.
Everything Tenants Need, One Portal
Reduce support calls by 70% with a comprehensive self-service portal that puts tenants in control of payments, maintenance, documents, and communication.
Online Rent Payment
Tenants pay rent instantly through SADAD or Mada directly from the portal. Automatic receipts, payment history, and upcoming payment reminders in SAR.
- SADAD payment integration
- Mada debit card support
- Auto receipts in SAR
Maintenance Requests
Submit and track maintenance requests with photo uploads and real-time status updates. Priority categorization ensures urgent issues are addressed immediately.
- Photo & video uploads
- Real-time status tracking
- Priority-based routing
Document Access
Secure access to Ejar contracts, payment receipts, lease agreements, and property documents. Download or view anytime from any device.
- Ejar contract access
- Payment receipt history
- Secure document vault
Lease Renewal
Tenants can review renewal offers, accept new terms, and digitally sign Ejar-compliant lease renewals directly through the portal without visiting the office.
- Digital lease signing
- Ejar auto-renewal sync
- Renewal reminders
Communication Portal
Direct messaging with property managers, community announcements, and push notifications. All communication logged and searchable in both Arabic and English.
- In-app messaging
- Community announcements
- Push & SMS notifications
Bilingual Arabic/English
Full RTL Arabic support with Saudi Najdi dialect and seamless English switching. Every screen, notification, and document available in both languages.
- Full RTL Arabic support
- One-tap language switch
- Bilingual notifications
Designed for Mobile, Built for MENA Tenants
With 97% smartphone penetration in Saudi Arabia, the tenant portal is optimized for mobile-first experiences with native-like performance.
Welcome back
Ahmad Al-Qahtani
Next Payment Due
SAR 8,500
Due: March 1, 2026
Maintenance
Documents
Messages
Lease
Recent Activity
Rent payment confirmed
SAR 8,500 via SADAD
AC maintenance scheduled
Tomorrow, 10:00 AM
Instant Loading
Progressive Web App (PWA) technology ensures the portal loads in under 2 seconds, even on slower connections common in developing areas of the Kingdom.
Biometric Login
Face ID and fingerprint authentication for secure, instant access. Compatible with all modern Saudi smartphones and integrated with Absher identity verification.
Smart Notifications
Push notifications for payment due dates, maintenance updates, lease renewals, and community announcements. Bilingual notifications in both Arabic and English.
Bank-Grade Security
End-to-end encryption, SAMA-compliant data protection, and Saudi-hosted servers in Riyadh ensure tenant data stays secure and within the Kingdom.
Dark & Light Modes
Automatic theme switching based on device preferences. Both modes are fully optimized for Arabic RTL and English LTR layouts.
From Move-In to Renewal, Seamlessly
The entire tenant lifecycle managed through one beautiful portal, reducing property manager workload and increasing tenant retention.
Onboarding
Tenant receives portal invite, sets up profile, verifies identity (via Absher in KSA, UAE Pass in UAE, national ID in other countries), and links their local payment method.
Living Experience
Pay rent via SADAD/Mada, submit maintenance requests, access Ejar documents, and communicate with management in Arabic or English.
Lease Renewal
Receive renewal offer, review updated terms, digitally sign the Ejar contract renewal, and confirm payment schedule -- all in the portal.
Feedback & Retention
Rate services, provide feedback, and earn loyalty benefits. Happy tenants renew 3x more often with Sakani Pro's tenant engagement tools.
Results That Speak for Themselves
Fewer Support Calls
Self-service tools dramatically reduce tenant inquiries to property management offices.
Always Available
Tenants can pay, report issues, and access documents anytime from anywhere across the MENA region.
Renewal Rate
Properties using the tenant portal see significantly higher lease renewal rates compared to industry average.
Tenant Rating
Average satisfaction score from 50,000+ active tenants using the Sakani Pro portal across the MENA region.
Demo Tenant Profile
See how a tenant's dashboard looks with real-time lease data, payment info, and property details integrated with Ejar.
Ahmed bin Mohammed Al-Dosari
Tenant since March 2025
Property Details
Lease Information
All payments up to date
Last paid: Feb 1, 2026 via SADAD
AI Tenant Assistant
A local AI agent that speaks Saudi Arabic and English, helping tenants with FAQs, maintenance troubleshooting, and payment guidance -- all without waiting for a support call.
Smart FAQ Answers
Instant answers to common tenant questions about lease terms, building rules, parking, and community guidelines in Saudi Najdi dialect.
Maintenance Troubleshooting
AI guides tenants through basic fixes before dispatching a technician. Reduces unnecessary work orders by 30% and resolves simple issues instantly.
Payment Reminders
Proactive payment reminders via the AI assistant, with direct links to SADAD, Mada, and STC Pay payment options from within the chat.
Sakani AI Assistant
Onlineكيف أقدر أدفع الإيجار؟
10:23 AMتقدر تدفع عن طريق سداد أو مدى أو STC Pay من بوابة الدفع. روح على المدفوعات > دفع الإيجار واختار الطريقة اللي تناسبك. رمز الفوترة جاهز في النظام.
Give Your Tenants the Portal They Deserve
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